Support

Let’s find the connection problem.

For account questions and connection assistance, use the support section in the Mimzo customer portal or open our official Telegram bot.

Customer portal   Mimzo on Telegram

Useful details to include

Tell us your device model, application name, selected server and the approximate time the issue occurred. Mention whether it happens on Wi-Fi, mobile data or both.

Keep your access private

Do not publish your subscription link, password or payment details. Share diagnostic information only through the official support channel.